Last Sunday, a good friend of mine came to New York City for few days. We met at the watch of Grand Central Terminal and went uptown along 5th Ave till the Apple Store. He wanted to buy some Mac stuff for his new MacBook and it was easier to find and cheaper than buying it in Spain.

The store was crowded, as always I've been there (no matter what time or day of the week is). I saw ourselves in line for at least 10 min. We asked for some help from one of the clerks, or as they call them "Specialist". They are not only knowledgeable about Apple's World but also kind, polite, friendly, and very helpful.

When my friend had everything he needed, the following dialogue took place:
- Apple Specialist: "Are you gonna pay with cash or credit card?"
- My friend: "Credit Card."
- Apple Specialist: "So, you can pay right here." (In the middle of the store!)
- My friend: "Cool. Here is my credit card."

The Apple Specialist took from his pocket a wireless credit card terminal that has a bar code reader, a bright display, and a printer. (The payment was done among the crowds.) After swiping the credit card, the Specialist asked if we wanted the receipt printed out or sent by email. Since we are environmental friendly we decided to have the receipt sent by email. We were gone in a minute and the receipt was already in the email.

The Specialist with the multifunction wireless credit card terminal.

I saw a wireless credit card terminal two years ago (we even had one at my former job) but it didn't have as many features as that one. Is Apple innovating? I'd give an extra point to the bank! Yeah, that's a nice customer service and a pretty cool shopping experience!

The Specialist scanning the items.

The Specialist swiping the credit card.